At Austintatious, we strive to combine two aspects homeowners struggle to receive from other window treatment providers — a local, friendly, knowledgeable team delivering high-quality service and design-forward products. We are a small, loving group of individuals united as a family. Each one of us is unique. We all make up the pieces to make the Austintatious Blinds and Shutters puzzle.
Natalia has been a part of the team for 4 years and is an integral part of our team and is here to support everyone around her, from her teammates to clients that call and walk through the door. She also helps ensure that the presentation of the Austintatious showroom is top-notch.
What drew you to Austintatious?
My friend, Lacey! We used to work together, and she left our job to come work here. I always loved working w/ her and heard positive things about Austintatious. One day (years later), I was looking for a career change and spotted an ad for the job. I took a screenshot, sent it to her, and asked, “Do you think I could do this job?” She said, “It’s a new role, but yes, you’d be great!”. I applied, and the rest is history.
What is your role at Austintatious?
My title is Showroom Manager, but from the teammate standpoint- I consider myself the point guard because I “run the court” and set up my teammates for success as I facilitate incoming opportunities.
From a retail perspective, I aim to give an extraordinary client experience. I am usually the 1st voice new clients hear on the phone and the last as they wrap up their projects. I do my best to make a powerful, lasting impression since I reflect our team/business and I care about our clients.
What would you like clients to know about Austintatious?
Simply put, we are the best! Our entire team on all ends is knowledgeable, professional, and kind. Also, we don’t try to SELL anything. Instead, we listen to the client’s needs, wants, and educate them on the best solutions so they can make the best choice for themselves. Our goal is to simplify this process as much as possible because choosing what products to place in their homes can be overwhelming, especially if it’s their 1st time buying window coverings.
What is your favorite part of your workday?
Interacting with our super sweet, fun clients and the occasional office prank!
What do you enjoy doing when you’re not working?
I love taking little getaways with my husband and kids and spending time with our families. Gardening and thrifting are current favorites for us.
What is your favorite thing about being in/near Austin?
My family’s roots are here, and I live three minutes away from my Mom and two of my brothers. Austin’s beauty never gets old, either.
Where’s your favorite place to eat in Austin?
Choosing one is hard, but I will go with a classic: Dan’s Hamburgers. They have a great breakfast and the best cheeseburgers!